Privacy policy

CE Collective Privacy Policy

This Privacy Policy explains how CE Collective (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or shop at www.cecollective.com.au (the “Site”).

Information We Collect

When you use our Site, we may collect two types of information:

1. Device Information

Automatically gathered details about the device you’re using, such as:

- Browser type

- IP address

- Time zone

- Cookies stored on your device

- Pages or products you view

- How you arrived at our Site (for example, through a search engine or
another website)

- How you interact with our Site

We collect this using:

- Cookies – small data files stored on your device (learn more at allaboutcookies.org)

- Log files – track actions on the Site (IP address, browser, ISP, pages viewed, timestamps)

- Web beacons, pixels, and tags – help us understand browsing behavior

2. Order Information

When you make or attempt to make a purchase, we collect details including

- Name

- Billing and shipping address

- Payment details (e.g., credit card information)

- Email address

- Phone number

Together, “Device Information” and “Order Information” are referred to as Personal Information.

How We Use Your Information

We use your Personal Information to:

- Process and deliver your orders (including payments, shipping, invoices, and confirmations)

- Communicate with you about your purchase or account

- Screen for fraud or suspicious activity

- Improve and optimize our Site through analytics and user insights

- Share product updates, promotions, or marketing offers (only if you’ve
opted in)

Lead Forms & Marketing Communications

If you share your details with us via forms on our website or through ads on platforms like Facebook or Instagram, we may collect your name, email, and/or phone number. We use this to:

- Send you updates, offers, and marketing messages in line with your preferences

- Create custom or lookalike audiences for advertising

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us at hello@cecollective.com.au

Sharing Your Information

We work with trusted third parties to run our business and online store:

- Shopify powers our e-commerce platform. You can read Shopify’s Privacy Policy here: Shopify Privacy.

- Google Analytics helps us understand how visitors use our Site. More about how Google handles your data here: Google Privacy. You can opt out here: Google Opt-Out.

We may also share information to:

- Comply with legal obligations (e.g., subpoenas, regulatory requests)

- Protect our rights and security

- Support targeted advertising (learn more about how it works via the NAI educational page)