Shipping policy

SHIPPING 

HOW LONG WILL MY ORDER TAKE?

Hello from Sydney, Australia! 

We pack and ship orders Monday to Friday (excluding public holidays). Place your order before 12 PM AEST and we’ll do our best to ship it the same day. Otherwise, please allow 2–3 business days for processing.

During busy times, it might take a little longer - up to 4–5 business days. You’ll see the latest processing estimates at checkout when selecting your shipping method.

Please note: Once your order is with the carrier, delivery times are out of our hands and we’re not responsible for any shipping delays.

International shipping is coming soon—stay tuned!

Thanks for being part of the CE crew 

WHERE DO YOU SHIP?

We ship Australia-wide - from Bondi to Broome, we’ve got you covered.

HOW MUCH IS SHIPPING? 

We ship all Australian orders via Australia Post.

    - Standard Shipping (2–6 business days after dispatch): $14.95 AUD

    - Express Shipping (1–3 business days after dispatch): $24.95 AUD

Free Standard Shipping on all orders over $299 AUD within Australia (excludes Express).

Shipping timeframes may vary based on your location and Australia Post’s delivery schedule. You'll receive tracking details via email once your order is on its way.

ORDERS AND PAYMENT

We ship from sunny Sydney, Monday to Friday (excluding public holidays). Most orders placed before 12 PM AEST will be packed and shipped the same day. Sometimes it takes a little longer, so please allow 2–3 business days for processing.

During high-volume periods, processing may take up to 4–5 business days. You’ll see the latest timeframes at checkout when selecting your shipping method.

Once your order’s on its way, you’ll receive a shipping confirmation and tracking number via email. Please note—it can take a few hours for tracking to update once your label has been created, depending on the carrier.

CAN I CANCEL OR CHANGE AN ORDER?

Our team works fast to get your order out the door, which means we’re usually unable to make changes once it's placed. If you need to cancel or edit your order, please reach out immediately with your order number—we’ll do our best, but we can’t guarantee any changes can be made.

During busy periods, we’re unable to make any adjustments once your order has been confirmed.

Please double-check your shipping details before checkout, as we’re not responsible for address errors or delays once your order has left our facility. 

We’re here to help with questions, feedback, or product recommendations—just drop us a note via our contact form.